SUSAN E. DAEHNKE

Westampton, New Jersey ● 609-265-0028 ● sdaehnke@gmail.com

 

Highly accomplished Sales and Customer Service professional with numerous years of retail experience and expertise. Skilled leader with aptitude in energizing employees and maximizing workforce potential. Focus on selling and marketing product lines, client interfacing with the goal of building trust and long-term relationships, driving sales/profits and developing new promotions. 

 

 

 


Sales · Customer Service  · Employee Development · Marketing

Training and Development · Product Presentation

 

 

 


PROFESSIONAL EXPERIENCE

 

BURLINGTON COUNTY PROFESSIONAL SERVICE GROUP ● July 2011 to present

Volunteer with Job Development and New Member Committees

Helping other in-transition professionals by providing assistance in networking and job search strategies, resume writing, and interviewing skills.

 

STRAWBRIDGE & CLOTHIER/STRAWBRIDGE’S/MACY’S · New Jersey · 1987 to 2010

Business Manager – Clinique Products (1993 to 2010)

Responsible for store results of Clinique product lines generating up to $.5M annually. Managed on-hand inventory valued at $150,000. Hired, trained and developed new and existing employees. Consistently received the President’s Club and Diamond Star Sales Employee Awards. 

 

Key Accomplishments 

·            Rated #1 of 72 locations for sales performance above plan.

·            Increased sales year over year by 17%.

·            Managed annual physical inventories producing the lowest variances to book inventory in cosmetics department.

·            Responsible for Clinique promotions year round.

·            Maintained relationships with over 2,000 repeat customers.

 

Sales Representative Clinique Products/Cosmetics Department (1987 to1993)

Responsible for selling products and customer service. Met or exceeded sales goals for five consecutive years.

 

 

 


FORMAL EDUCATION

 

Bachelor of Arts in Biology

College of New Jersey (Formerly Trenton State College) Trenton, New Jersey

 

SKILLS